FAQ

Below are answers to some common questions about services, appointments, and what to expect. If you don’t see your questions here please reach out.

What services do you offer?
Guided Journeys Wellness provides virtual therapy, immigration evaluations, forensic mental health evaluations, and professional consultation services.
What states are services available in?
Services are available to clients located in Texas, Colorado, Illinois, Massachusetts, Maryland, and South Carolina at the time of service.
Do you accept insurance?
Yes. Insurance benefits are verified through Headway prior to your first appointment.
Do you offer private-pay options?
Yes. Private-pay services are available for clients who prefer not to use insurance.
How do I get started?
Clients can request services or schedule consultations through the secure online client portal.
Are services virtual?
Yes. All services are conducted through a secure HIPAA-compliant telehealth platform.
What is your cancellation policy?
A minimum of 24 hours’ notice is required for cancellations or rescheduling to avoid late cancellation fees.
Do you offer evening appointments?
Limited evening availability may be available based on scheduling and demand.
Do evaluations guarantee legal outcomes?
No. Evaluations are independent clinical assessments and do not guarantee immigration or legal outcomes.

We’re here to help. Reach out anytime.

info@guidedjourneyspllc.com